Saturday, December 18, 2010

I love my job

So today, I was just working in the Express Zone.

(It's where you just go to buy something quick - no need to meet with a Specialist to learn about the product if you already know what you want)

So, three people came up to me, knowing that they already wanted a MacBook Pro with the 320 GB HDD...

The specs aren't relevant...

Anyways, I am just saying... I didn't spend time helping them pick out a computer, I just helped them pay for it and pick a few add-ons.

Oh, BTW, this MBP was for a boy, who is turning 18 next week, for his birthday/Christmas present. (The two people with him were his parents)

So... After helping him set up his One-to-One membership, we had already developed a relationship/friendship.

When we were finished, they gave me hugs, and he was super excited to come in and start learning how to be a Mac expert.

Basically, this is why I love my job.

We get to develop friendships with our customers. We make people owners. We make them excited to become part of the Apple Family.

I love my job.

2 comments:

  1. A) I'm jealz you are an Apple genius. Wish I had that much insight. BUT I will be an Apple fan til the day I die! PC's are devil computers. As are any phones besides an iPhone. Truthfully, I don't know how people live without them.
    B) I love that you are so sweet to your customers! I'd be stoked if I left the Apple store with a new product AND a new friend!! ;)
    Oh, and I'm Eryn btw. Obvs. I found your blog from another blog that I found from another blog and so on, you get the point. Anyways, nice to "meet" you & keep being rad!

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  2. Thanks Eryn, It's always good to find people who enjoy reading my blog other than friends and family that I know in the non-cyber world. (real world? ... no, the "other" world ... the internet is real too)

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